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💜 Mission Statement

TUEKitchen provides elevated, reliable, and magical culinary services designed to nourish families, individuals, and events with love, clarity, and intention. We prioritize quality, safety, timeliness, creativity, and customer trust. 

🍽️ Services Offered (2026)

✔ Weekly Meal Specials & Meal Prep (Standard & Family Size)

✔ Kids Meal Prep (Lunches + Snacks)

✔ Catering (Small & Large Events)

✔ Private Chef Nights (limited availability)

✔ Cakes & Sweet Treats

✔ Pop-Up Events (seasonal)

✔ Holiday Menus (pre-order only)

**Policies & Operations for Catering& Sweet Treats can be found under TUEKitchen Catering

Blackbox Weekly Meal Specials & Meal Prep

 

🕒Service Schedule

New Menus are Announced on Mondays at 10:10am 

Sundays Blackbox Curated Dinner Special

Orders Open Mondays @ 10AM

Orders Close Fridays @ 6PM 

Delivery & Pickup Available

Monday Blackbox Meal Prep

Orders Open Mondays @ 10AM

Orders Close Fridays @ 6PM 

Delivery & Pickup Available

Thursday Blackbox Curated Lunch Special & Meal Prep Overflow

Orders Open Fridays (week prior) @ 10AM

Orders Close Wednesdays @ 2PM

Order Delivery Only on Thursdays 11A to 3P
 

🚗 Delivery & Pick-Up Structure

Delivery Fee ranges from $8-$18, depending on location

Delivery Window: Mondays, 6–8 PM

Clients must be available within the window, unless directed otherwise via order checkout.

 

If client is late/unavailable:

Driver waits 5 minutes → After that → $10 redelivery fee or pickup next day

Pickup Times are strictly enforced, Pickup Address is sent after Payment

If a client misses pickup: Next-day pickup only (no refund)

💳 Payment Methods

Payment due at the time of orders

We accept all major credit and debit cards, as well Apple Pay, Google Pay, and PayPal

No Payment = No Order. No “I’ll pay later,” no holds.

💸 Refunds & Cancellations

All TUEKitchen Order are FINAL, there are No refunds after payment.

If Rain cancels (family emergency, health, etc.), refund or credit issued same day.

If the client cancels after paying → credit only (no expiration).

📦 Order Confirmation

Orders are confirmed only after payment and client receives a confirmation message within 24 hours of Payment.

❄️ Food Safety Protocols

Aligned with ServSafe & Georgia food handling guidelines:

Gloves worn at all times

Hair fully covered

Temperature logs maintained

Raw and cooked foods separated

All items cooled safely before sealing

Surfaces sanitized every 90 minutes

No outside guests/children in the kitchen during prep/cook days

💬 Communication

All communication via business page, email, or text.

No orders taken through Snapchat, TikTok, or personal DMs.

Clients are asked to maintain communication with TUEKitchen

email: theunicorneffectllc@gmail.com || phone: 404-852-4537

👩🏾‍🍳 Professional Conduct

TUEKitchen maintains the right to refuse service for:

Rude behavior

Harassment

Disrespect of time or boundaries

Repeated late payments

Excessive last-minute changes

⚠️ Allergy Statement

We accommodate mild/moderate allergies but cannot guarantee an allergy-free kitchen. Ingredients are listed on all menus, it is at the clients digression to view menus prior to ordering. 

📝 Special Requests

Must be approved before placing order

Extra charges may apply

Limited availability each week

🧠 Mental Health Operational Boundaries

Because TUEKitchen is aligned with Magically Mental Society:

No Work on Thursdays after 4pm.

No work past 10 PM on regular operational days

No cooking during manic spikes or depressive crashes

Surge day rescheduling allowed (refund/credit provided)

⛔ Kitchen Closure Reasons

Illness

Family emergency

Weather event

Mental health surge

Power outage

Inventory shipment failure

Client Notification: Sent via text, email, IG story + offer refund/credit.

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